Privacy Policy

Deep Open Ai – Privacy Policy
Last modified: May 2025

Deep Open Ai Ltd. and its subsidiaries and affiliates (collectively, “Deep Open Ai”, “we”, “our” or “us”) develops, publishes and operates social games for web and mobile environments, as well as web and mobile applications (each, an “App”). We also operate this website (www.deepopenai.co) and other Deep Open Ai websites that we own or control and which posts or links to this Privacy Policy, including their subdomains and related features (“Sites”, and together with the Apps, collectively – the “Services”).

Deep Open Ai respects your privacy and is committed to making our practices regarding your data more transparent and fair. This Privacy Policy describes how we collect, store, use, share and otherwise process your personal data collected through our digital or online properties or services that link to this Privacy Policy. Please note that this Privacy Policy does not apply to the processing of your personal data by certain service providers and partners of ours (such as some of our advertising partners).

We may provide additional disclosures or information about our collection and processing of your personal data. These notices may supplement this Privacy Policy or clarify our processing practices.

California Notice at Collection/State Law Privacy Rights: see the “California Notice at Collection/ State Law Privacy Rights” section below for important information about your rights under applicable US state consumer privacy laws.

Deep Open Ai is a “data controller”. This means that we are responsible for deciding how we hold and use personal data about you.

Information We Collect
How We Use Information and Legal Bases
Data Retention
Who We Share Personal Data With
Data Security
Your Choices
Data Subject Rights
Data Transfers
Minors
Amendments and Controlling Version
Contact Us
California Notice at Collection/ State Law Privacy Rights

Information We Collect
We collect and process personal data from you when you make use of our Services or otherwise communicate with us. We may combine personal data collected from the below categories for the purposes set forth in this Privacy Policy. Please note that you are not legally required to provide us with any personal data, but without it, we will not be able to provide you with the full range of our Services or with the best user experience when engaging with them.

Data received from you:

You may provide to us personal data through the Services or otherwise, which may include, without limitation:

Categories of personal data provided:

More detailed description of these categories of personal data:

Contact data

Name, email address, phone number.

Profile data

Username, age/ date of birth (where required under applicable law), profile picture, links to your profiles on social networks, and any other information that you add to your account profile.

Communications data

Based on our exchanges with you, including when you contact us through the Services, communicate with us via chat features, social media, or otherwise.

Billing/transaction data

Your credit/debit card information, bank account number or other payment method details are processed and stored on our behalf through our service providers or partners. We may still however receive personal data related to or needed for your purchase, such as your name, billing address, email address, the items purchased, the purchase price and currency, order numbers and transaction history.

Social Network Account contacts

Personal data about others you may provide to us when you choose to connect your Social Network Account to our games.

Feedback about our Services and promotion data

When you reply to surveys or fill forms or participate in our interviews. Please note that if you participate in our advertised events, contests or giveaways through the Services, we may ask you for your contact data to notify you if you win or not, to verify your identity, determine your eligibility, and/or to send you the relevant rewards. In some situations, we may need additional information as a part of the entry process. These contests are voluntary. You must read the rules and other relevant information for each contest that you enter.

User-generated content data

Such as comments, questions, messages, and other content or information that you generate, transmit, or otherwise make available on the Services or otherwise. This may include your progress in games when you post on our public forums or groups (e.g., on social media) or when you interact with other users through the in-game chat or within the games.

Marketing data

Your preferences for receiving our marketing communications and details about your engagement with them.

Other data

Not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Data received from third party sources:

We may combine personal data we receive from you with personal data we obtain from other sources, such as:

Public sources, such as social media platforms, and other publicly available sources.
Private sources, such as data providers and advertising partners. This data may include, without limitation, your location, time zone, age and other demographic or interests-based information received from or about you and shared with us with your consent or based on another legal basis.
Third-party services, such as social media services, that you use to access, or otherwise link to, our Services, such as Facebook, Google, Apple or a similar social network (“Social Network Account”). This data may include, without limitation, your username, profile picture, email address associated with your Social Network Account, location, time zone, a list of your Social Network Account’s friends using our Apps (along with their photos and their other public profile information) and other information associated with your account on that third-party service that is made available to us based on your account settings on that service. You should also read the social media services’ terms and conditions and privacy policies. If you are unclear about what information a third-party application is sharing with us, please visit that third-party application’s website in order to learn more about their privacy practices.
Data automatically collected:

When you visit, interact with or use our Services, including any email sent to you by us or via our Services, we, our service providers, and our partners may automatically collect or log information about you, your computer or mobile device, and your interaction over time with the Services, our communications and other online services. Some of the automatic collection described in this section is facilitated by the use of “cookies” and other tracking technologies.

Such information may include, without limitation, device data and online activity data such as connectivity, technical or aggregated usage data, IP address, in-game identifier, game statistics, game preferences, unique advertising ID (e.g. IDFA), data regarding a device type, operating system, browser or App version, mobile carrier, locale and language settings, your country/state and region, user activity on our Services, in-App activity (such as game play content/product interaction and advertising data) and; diagnostic data (i.e. crash data and game performance data). It may also include communication interaction data such as your interactions with our email, text or other communications (e.g., whether you open and/or forward emails) – we may do this through use of pixel tags (which are also known as clear GIFs), which may be embedded invisibly in our emails.

Do not give us sensitive information:

We ask that you do not provide us with any sensitive types of personal data (e.g., health-related information, information related to racial or ethnic origin, political opinions, religion or other beliefs, criminal convictions information etc.) – whether through the Services or otherwise. For example, please do not input any of these types of sensitive information in any free-text ‘message’ fields via which you can communicate with us on the Services (e.g., using any ‘Contact Us’ functionality or similar).

How We Use Information and Legal Bases

We may use your personal data for the following purposes or as otherwise described at the time of collection:

Service delivery and operations. We may use your personal data:

To facilitate, operate, optimize and provide our Services, including to proceed with your request to set up an account with us;
To authenticate the identity of our users, and allow them access to additional features or functionalities;
To establish and maintain your user profile on the Services;
To provide our users with customer care, assistance and technical support services;
To enable you to interact with other users in the game and create an in-game friends list, as well as sharing your in-game data with other users;
To enable you to identify other users in the game who are listed in your phone “contacts,” provided that you have authorized upload of your contacts for that purpose;
To further develop, customize and improve the Services and your user experience, based on common or personal preferences, experiences and difficulties, including (among others) by personalizing your profile and friends list; and
To communicate with you about the Services, including to contact our users with service-related messages (such as purchase confirmations, support, technical or administrative messages, or system maintenance notices).
Marketing and advertising. We, our service providers and our third-party advertising partners may collect and use your personal data for marketing and advertising purposes:

Game related advertisement. Our games include advertising for third party services and products, and we also use third party services and products to serve ads on our behalf. We and our third-party advertising partners may use cookies and similar technologies to collect information about your interaction (including the data described in the “data automatically collected” section above) with the Services, including in-game progress and activity data, based on your preferences or other data available to us, to our advertising partners or to our service providers. We use your data, for example, to: (i) improve our Services and your user experience; (ii) improve our advertising practices and make the ads we deliver within our games more effective, and, more relevant and less repetitive; (iii) measure and analyze the effectiveness of, and the costs associated with, the ads you see in our Services and those that are placed on our behalf in our advertising partners’ online assets (such as their own websites or mobile applications). We may also share information about our users with advertising partners to facilitate interest-based advertising to those or similar users on other online platforms. You can learn more about your choices for limiting interest-based advertising in our Cookie Notice.
Please note that if you reset your advertising ID or otherwise opt-out of interest-based advertising within the Apps, you may still see advertisements in the Apps, or on any other channels, but those ads will not be targeted based on the above-mentioned identifiers. For example, such ads may be instead based on context, such as your progress and actions in the games, or your language preferences.

While Deep Open Ai’s data processing is subject to this Privacy Policy, our third-party advertising partners will process your personal data in accordance with their own privacy policies and practices. We encourage you to read such privacy policies at your earliest convenience. Please note that it is the advertising partners’ responsibility to protect any information they collect from you or otherwise hold about you, and we are not liable for the use and protection of such data by these partners.

Direct marketing. We may contact you with promotional and marketing messages and may personalize these messages based on your needs and interests, such messages may relate to new services, events and special opportunities bonuses, incentives, new features, VIP services, or any other information we think you will find valuable; and to facilitate, sponsor and offer certain events and promotions. You can stop receiving such marketing and promotional communications at any time. You can do this by contacting here or by following the “unsubscribe”, “stop” or “change email preferences” instructions in the marketing or promotional communications you receive.
Research and development. We may use your personal data for research and development purposes, including to analyze and improve the Services and our business and to develop new products and services. As part of these activities, we may create aggregated statistical data, inferred non-personal data or anonymized or pseudonymized data, which we or our service providers may use for our lawful business purposes, including to analyze to provide and improve our respective services and promote our business.

Compliance and protection. We may use your personal data:

To support and enhance our data security measures, including for the purposes of preventing and mitigating the risks of fraud, error or any illegal or prohibited activity;
To comply with any applicable laws and regulations, lawful requests, and legal process, such as to respond to subpoenas, investigations or requests from government authorities;
To protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
To audit our internal processes for compliance with legal and contractual requirements or our internal policies;
To enforce the terms and conditions that govern the Services; and
To prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
Automated decision-making. We use technologies that may be considered automated decision-making or profiling. We will not make any automated decisions about you that produce legal or “similarly significant effects” (within the meaning of applicable data protection laws), unless such a decision is necessary for entering into, or the performance of, a contract with you, we have obtained your consent, or we are required by applicable law to use such technology. You will find information on your right to object to this processing of your data below under section 7 (“Data Subject Rights”).

Legal bases. Where required by applicable data protection laws, our legal basis for collecting and using your personal data will depend on the particular purpose for which your personal data is being processed, the country in which you reside and the specific context in which such personal data was collected.

However, we generally use the following:

Performance of a contract. We will use this basis for example for service delivery and operations, such as processing your personal data to make the Services available to you.
Consent. In limited cases (e.g., where you choose to sign up to receive direct marketing emails or where you accept certain types of cookies on our Sites), we will process your personal data based on your consent.
Legitimate interests. We will process your personal data based on our legitimate interests, for example, in maintaining and improving our Services and offerings, including improving our customer service and support operations, for research and development, including understanding how our Services are used, matching users to create in-game friends lists, for compliance and protection, including, business risk evaluation, fraud detection and protecting and securing our users, ourselves and our Services.
Compliance with a legal obligation. We may process your personal data where we need to do so to comply with our compliance and protection obligations, including a legal obligation, which is set out in applicable law, or if we receive an order from a court or regulatory body.

Data Retention

While data protection laws may vary between jurisdictions, Deep Open Ai has taken reasonable steps to ensure that your personal data is treated in a secure manner, and in accordance with common industry practices, regardless of any lesser legal requirements that may apply in their jurisdiction.

We retain your personal data for only as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting purposes (e.g., as required by laws applicable to record and bookkeeping, and in order to have proof and evidence concerning our relationship, should any legal issues arise following your discontinuance of use, or for fraud prevention purposes). To determine the appropriate retention period for personal data, we may consider factors such as the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Please note that except as required by applicable law, we will not be obligated to retain your personal data for any particular period, and are free to securely delete it for any reason and at any time, with or without notice to you.

In some circumstances, we may anonymize your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you and it is no longer considered personal data.

Who We Share Personal Data With

We may disclose your personal data to the following categories of recipients and as otherwise described in this Privacy Policy, in other applicable notices, or at the time of collection:

to our subsidiaries and affiliated companies (companies owned or operated by us);
to other users of our games. Such users will be able to see your public profile information, user-generated content data (except for any private messages) such as your name and profile picture, certain in-game information, such as your game status, scores and awards, in-game actions and game-play recordings, your general location (at state or country level), and other information, where we have your consent;
to third party service providers who need to have access to information for the purpose of providing services on our behalf, and in accordance with our documented instructions. Such service providers may include, without limitation, providers of services in the following fields of service: data hosting, data analytics, marketing and email distribution, data and cyber security, fraud detection and prevention, payment processing, customer support (e.g. AI agent chat functionality providers), content moderation, testing, user engagement, monitoring, session recording and business, legal and financial compliance (e.g., to our accounting and auditing firms). In certain circumstances, service providers may process some of your personal data for their own purposes, or by determining the means required for the processing. For example, our payment processors process your personal data to provide us payment services, but they may also process such data for fraud detection purposes or for the purpose of carrying out your direct payment instructions. In those circumstances, we make sure that the purposes indicated by those service providers are compatible with our Services. Please note that different privacy policies may apply in such circumstances, and we recommend that you review those upon their provision by the service providers;
to our advertising partners, for the interest-based advertising purposes described above;
to partners, with whom we may sometimes share your personal data or enable partners to collect information directly via our Services. For example, social network platforms with which we integrate;
to any competent law enforcement body, regulatory, government agency, court or another third party that we believe in good faith to be necessary or appropriate if the information is required by law in order to prevent, investigate, or to establish or exercise our legal rights or to defend against legal claims;
to our professional advisors, such as lawyers, accountants, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us;
to an actual or potential buyer (and its agents and advisers) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our stock and/or assets or other corporate change, including, during the course of any due diligence process, and provided that we inform the buyer it must use personal data only for the purposes disclosed in this Privacy Policy; and
to any third parties designated by you, i.e., we may share your personal data with third parties where you have instructed us or provided your permission to do so.
For the avoidance of doubt, Deep Open Ai may share your personal data in additional manners, pursuant to your explicit approval, or if we are legally obligated to do so, or if we have successfully rendered such data non-personal and anonymous. We may transfer, share or otherwise use non-personal data in our sole discretion and without the need for further approval.

Data Security

In order to protect your personal data, we use a number of technical and organizational measures, including encryption where deemed appropriate. However, please be aware that regardless of any technical and organizational measures used, we cannot and do not guarantee the absolute protection and security of any personal data processed by us or by any third parties on our behalf. If you discover any security or vulnerability issues related to the Services – please contact us by email at info@deepopenai.co.

Your Choices

Notwithstanding the data protection laws applicable to your jurisdiction, you may (depending on the Services you use) have the below choices:

Access or update your information. If you have registered for an account with us through the Services, you may review and update certain account information by logging into the account.

Data Deletion and Closure of Accounts. You may at any time direct Deep Open Ai to delete your account by accessing the “Account Deletion” button in the applicable game and following the instructions. Selection of this option will result in closure of your account and deletion of all of your playing history, social media log-in and other information associated with you in connection with the game. Deletion is irreversible. If you maintain accounts with multiple games, you should request closure of each. Upon receipt of your request, we will comply promptly but please allow some time for processing.

Opt-out of communications. You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us. Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.

Cookies and other tracking technologies. For information about cookies employed by the Services and how to control them, please visit our Cookie Notice. Please note:
If you wish to manage the information we receive about you from a third-party application or platform where you use our Apps, such as Facebook, Apple or Google, please follow the third-party application’s instructions for updating your information and changing your privacy settings. If you wish to prevent the use of your personal data device’s advertising ID or other identifiers for interest-based advertising, you may change your device settings in your device operation system to reset such advertising ID or opt-out of such advertising (typically, this is available under the “Privacy” or “Ads” section in your device settings).

Google uses technologies such as cookies in order to track and analyze the use of our Site and/or an SDK to serve ads within our Apps. To learn more about how Google processes data, we recommend you review Google’s policies located at: https://policies.google.com/technologies/partner-sites. For additional information, please see Google Analytics’ opt-out web tool available at: https://tools.google.com/dlpage/gaoptout.

Data Subject Rights

Subject to the data protection laws applicable to your jurisdiction and the conditions of such laws, you may ask us to take the following actions in relation to your personal data that we hold:

Request access to your personal data. This enables you to access or receive a copy of the personal data we hold about you and to request information about our processing of your personal data.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal data. This enables you to ask us to delete, or remove personal data where there is no good reason for us continuing to process it.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party). You also have the right to object where we are processing your personal data for direct marketing purposes.
Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.
Request the transfer of your personal data to another party in a format, which is generally readable or usable by automatic tools or devices and which can be used or disclosed by automatic means.
Right to Withdraw Consent. In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.
If you wish to exercise your rights under applicable law with respect to a specific App, please contact us by clicking here. If your request is not limited to a specific App, please send an email to request@moonactive-privacy.com.

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), you may also contact our EEA or UK representative (respectively):

For individuals located in the EEA, by using an online request form: https://edpo.com/moonactive-data-request/ or by writing to EDPO at Avenue Huart Hamoir 71, 1030 Brussels, Belgium.

For individuals located in the UK, by using an online request form: https://edpo.com/moonactive-data-request/ or by writing to EDPO UK at 8 Northumberland Avenue, London WC2N 5BY, United Kingdom.
You also have the right to file complaints with a data protection supervisory authority.

For EEA or UK residents, you can find details of your national supervisory authority here:

For users in the EEA – the contact information for the data protection supervisory authority in your place of residence can be found here: https://edpb.europa.eu/about-edpb/board/members_en
For users in the UK – the contact information for the UK data protection regulator is below:
The Information Commissioner’s Office

Water Lane, Wycliffe House

Wilmslow – Cheshire SK9 5AF

Tel. +44 303 123 1113

Website: https://ico.org.uk/make-a-complaint/

For Thai residents, you can contact the personal data Protection Committee at saraban@pdpc.or.th or https://complaint.pdpc.or.th/.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. To protect your privacy and security and process your request, we may request specific information and take reasonable steps to verify your identity before processing your request. Whether or not we are required to fulfill any request you make will depend on a number of factors (e.g., why and how we are processing your personal data). If we reject any request you may make (whether in whole or in part) we will let you know our grounds for doing so at the time, subject to any legal restrictions. Normally, you will not have to pay a fee to exercise any of your applicable data protection rights. However, we may charge a reasonable fee if your request is unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

Data Transfers

Your personal data may be maintained, processed, accessed and stored by Deep Open Ai and our service providers, advisers, partners (including advertising partners) or other recipients of data in countries other than the country in which you are resident, as necessary for the proper delivery of our Services, or as may be required by law. These countries may have data protection laws that are different to the laws of your country (and, in some cases, may not be as protective).

However, we have taken appropriate safeguards to ensure that your personal data will remain protected in accordance with this Privacy Policy.

Where we share your personal data with third parties who are based outside of the EEA/UK, we try to ensure a similar degree of protection is afforded to it by making sure one of the following mechanisms is implemented:

Transfers to territories with an adequacy decision. We may transfer your personal data to countries or territories whose laws have been deemed to provide an adequate level of protection for personal data by the European Commission or the UK Government (as and where applicable).
Transfers to territories without an adequacy decision. We may transfer your personal data to countries or territories whose laws have not been deemed to provide such an adequate level of protection. However, in these cases:
we may use specific appropriate safeguards, which are designed to give personal data effectively the same protection it has in the EEA/UK – for example, standard contractual clauses approved by relevant authorities for this purpose; or
in limited circumstances, we may rely on an exception, or ‘derogation’, which permits us to transfer your personal data to such country despite the absence of an ‘adequacy decision’ or ‘appropriate safeguards’ – for example, reliance on your explicit consent to that transfer.
If you require further information about the specific mechanism used by us when transferring your personal data out of the EEA/UK, you may contact us by clicking here. You may have the right to receive a copy of the appropriate safeguards under which your personal data is transferred by contacting us by clicking here.

Minors

The following games are available to individuals who are sixteen (16) years of age and over: “Travel Town”, “Zen Match”, “My Café: Recipes and stories”, and “Family Island”. All other games and Services are available only to individuals who are the greater of eighteen (18) years of age or the age of legal majority in your jurisdiction.

We reserve the right to request proof of age or parental consent at any stage. We may block users whom we suspect are under the applicable age. We do not knowingly collect personal data from minors and do not wish to do so. If we learn that a minor is using the Services, we may prohibit and block such use and will make all efforts to promptly delete any personal data stored with us with regard to such minor.

If you believe that we might have any such data of a child, please contact us by email at info@deepopenai.co.

Amendments and Controlling Version

This Privacy Policy was last changed on the date set forth at the top of this Privacy Policy. We may amend this Privacy Policy from time to time in response to changing legal, technical or business developments. The amended version of this Privacy Policy, which will be posted on our Services, will be effective as of the published effective date. In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acknowledging that the modified Privacy Policy applies to your interactions with the Service and our business. The Privacy Policy has been drafted in the English language, which is the original and controlling version of this Privacy Policy. All translations of this Privacy Policy into other languages shall be solely for convenience and shall not control the meaning or application of this Privacy Policy. In the event of any discrepancy between the meanings of any translated versions of the Privacy Policy and the English-language version, the meaning of the English language version shall prevail.

For personal data processed in relation to this Privacy Policy, the “data controller” is Deep Open Ai Ltd. In case a subsidiary or an affiliate of Deep Open Ai Ltd. will be the “data controller” – we will provide a timely notification upon the collection of your personal data.

If you have any questions about this Privacy Policy or if you have any concerns regarding your Privacy, or to contact Deep Open Ai’s Privacy Team, please use the link here.

California Notice at Collection/ State Law Privacy Rights

Except as otherwise provided, this section only applies to residents of California and other states with privacy laws applicable to us that grant their residents the rights described below. For purposes of this section, “personal information” has the meaning given to “personal data”, “personal information” or similar terms under the applicable privacy laws of the state in which you reside.

Please note that not all rights listed below may be afforded to all users and that if you are not a resident of the relevant states, you may not be able to exercise these rights. In addition, we may not be able to process your request if you do not provide us with sufficient detail to allow us to confirm your identity or understand and respond to it.

Your privacy rights. You may have some or all of the rights listed below. However, these rights are not absolute, are subject to certain exceptions, and in certain cases we may decline your request as permitted by law.

Right to know. You can request the following information about how we have collected and used your personal information during the past 12 months:
The categories of personal information that we have collected.
The categories of sources from which we collected personal information.
The business or commercial purpose for collecting, selling, or sharing personal information.
The categories of third parties to whom we disclose personal information.
The categories of personal information that we sold, disclosed, or shared for a business purpose.
The categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose.
Right to access/portability. You can request a copy of certain personal information that we have collected about you during the past 12 months.
Right to correction. You can request that we correct inaccurate personal information that we have collected about you.
Right to deletion. You can request that we delete personal information that we collected from you.
Right to opt-out. If we “sell” or “share” your personal information as defined by the CCPA (Cal. Civ. Code §1798.140), you can opt-out of those disclosures.
Opt-out of the “sharing” of personal information (i.e., tracking for targeted advertising purposes). You can opt-out of certain tracking activities for targeted advertising (also known as interest-based advertising) purposes.
Opt-out of the “sale” of personal information. You may ask us not to sell personal information.
Nondiscrimination. You are entitled to exercise the rights described above free from discrimination as prohibited by applicable state privacy laws.

How to exercise your rights to know, access/portability, correction, and deletion. You may submit requests to exercise your right to know, access, deletion and correction by clicking here or via email to info@deepopenai.co. If your request is not limited to a specific App, please send an email to request@moonactive-privacy.com. The rights described above are not absolute, and in certain cases, we may decline your request as permitted by law. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it. You may also have the right to appeal any denial of your request in the same manner through which you may submit a request.

Exercising your right to opt-out of the “sale”, “sharing” or tracking of your personal information for targeted advertising purposes.

Website: Like many companies, we use services that help deliver interest-based ads to you as described above. You can use the following link to opt-out of tracking on our website for targeted advertising purposes: Do Not Sell or Share My Personal Information. Your request to opt-out will apply only to the browser and the device from which you submit the request. You can also broadcast the Global Privacy Control (GPC) to opt-out for each participating browser system that you use. Learn more at the Global Privacy Control website.
Game/Mobile Application: To opt-out of the “sales” or “sharing” of your personal information arising from your use of our games/mobile applications, please open the applicable App, and from the pop-up menu select “Settings”. Within “Settings”, locate and tap on “Privacy Preferences”, and then scroll down to find the “Opted Out” option. Finally, select “Opted Out” and then click on the “Accept” button. Alternatively, you may reach out to us by clicking here.
Verification of identity; Authorized agents. We may need to verify your identity to process your requests to exercise your rights to know, access, deletion, and correction, and we reserve the right to confirm your California residency. To verify your identity, we may require you to log into an online account if you have one, provide identifiers we can match against information we may have collected from you previously, confirm your request using the email account stated in the request, provide government identification, or provide a declaration under penalty of perjury, where permitted by law.

Your authorized agent may make a request on your behalf upon our verification of the agent’s identity and our receipt of a copy of a valid power of attorney given to your authorized agent pursuant to applicable state law. If you have not provided your agent with such a power of attorney, we may ask you and/or your agent to take additional steps permitted by law to verify that your request is authorized, such as information required to verify your identity and that you have given the authorized agent permission to submit the request.

Additional information for California residents: The following describes our practices currently and during the past 12 months:

Sensitive personal information. We do not use or disclose sensitive personal information for purposes that California residents have a right to limit under the CCPA.
Sales. We do not “sell” personal information as defined by the CCPA and have not sold personal information in the preceding 12 months, except to the extent that use of the interest-based advertising services described above constitutes a “sale” under the CCPA. We do not have actual knowledge that we have sold or shared the personal information of California residents who are under 16 years of age.
Retention. The criteria for deciding how long to retain personal information is generally based on whether such period is sufficient to fulfill the purposes for which we collected it as described in this notice, including complying with our legal obligations.
Deidentification. We do not attempt to reidentify deidentified information derived from personal information, except for the purpose of testing whether our deidentification processes comply with applicable law.
Collection and disclosure. The chart below describes the personal information we collect by reference to the categories of personal information specified in the CCPA, and the categories of third parties to whom we disclose it. The terms in the chart refer to the categories of information and third parties described above in this Privacy Policy in more detail. Information you voluntarily provide to us, such as in free-form webforms, may contain other categories of personal information not described below.

Personal Information (“PI”) we collect

CCPA statutory category

Business / commercial purpose for collection

Categories of third parties to whom we “disclose” PI for a business purpose

Categories of third parties to whom we “sell” or “share” PI

Contact data

Identifiers (online)
Identifiers (other)
Commercial information
California consumer records
Service delivery and operations
Marketing and advertising
Research and development
Compliance and protection
Subsidiaries and affiliated companies
Other users of our games
Third party service providers
Advertising partners
Partners
Law enforcement bodies, etc.
Professional advisors
Actual or potential buyers
Third parties designated by you
Advertising partners (to facilitate online advertising)
Partners

Profile data

Communications data

Identifiers (online)
Identifiers (other)
Commercial information
California consumer records
Internet or Network Information
Service delivery and operations
Marketing and advertising
Research and development
Compliance and protection
Subsidiaries and affiliated companies
Other users of our games
Third party service providers
Advertising partners
Partners
Law enforcement bodies, etc.
Professional advisors
Actual or potential buyers
Third parties designated by you
Advertising partners (to facilitate online advertising)
Partners

Billing/ transactional data

Commercial information
California consumer records
Financial information
Service delivery and operations
Compliance and protection
Subsidiaries and affiliated companies
Third party service providers
Law enforcement bodies, etc.
Professional advisors
Actual or potential buyers
Third parties designated by you
None

Social Network Account contacts

Identifiers (online)
Identifiers (other)
Commercial information
California consumer records
Service delivery and operations
Marketing and advertising
Research and development
Compliance and protection
Subsidiaries and affiliated companies
Third party service providers
Partners
Law enforcement bodies, etc.
Professional advisors
Actual or potential buyers
Third parties designated by you
Advertising partners (to facilitate online advertising)
Partners

Feedback about our Services and promotion data

User- generated content data

Identifiers (online)
Identifiers (other)
Commercial information
California consumer records
Internet or Network Information
Service delivery and operations
Marketing and advertising
Research and development
Compliance and protection
Subsidiaries and affiliated companies
Third party service providers
Advertising partners
Partners
Law enforcement bodies, etc.
Professional advisors
Actual or potential buyers
Third parties designated by you
Advertising partners (to facilitate online advertising)
Partners
Data collected automatically

Identifiers (other)
Internet or Network Information
Service delivery and operations
Marketing and advertising
Research and development
Compliance and protection
Subsidiaries and affiliated companies
Other users of our games
Third party service providers
Advertising partners
Partners
Law enforcement bodies, etc.
Professional advisors
Actual or potential buyers
Third parties designated by you
Advertising partners (to facilitate online advertising)
Partners

Data derived from the above

Inferences

Service delivery and operations
Marketing and advertising
Research and development
Compliance and protection
Subsidiaries and affiliated companies
Third party service providers
Advertising partners
Partners
Law enforcement bodies, etc.
Professional advisors
Actual or potential buyers
Third parties designated by you
Advertising partners (to facilitate online advertising)
Partners

Other Sensitive Personal Information

Protected Classification Characteristics

We do not intentionally collect this information, but it may be revealed in identity data or other information we collect

N/A

Additional information for Colorado residents.

Sensitive Personal Data. We do not have actual knowledge that we have processed the personal information of Colorado residents under 13 years of age or the sensitive personal information of Colorado residents.
Profiling. We do not engage in profiling, as defined by the Colorado Privacy Act, in furtherance of decisions that produce legal or similarly significant effects.
Additional information for Oregon residents.

Controller. The controller of your personal information is Deep Open Ai Ltd.
Third Parties. You may request a list of specific third parties to which Deep Open Ai has disclosed personal information by clicking here or by email at info@deepopenai.co.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track”. To find out more about “Do Not Track,” please visit

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